Test. Trace. Protect.

To keep Wales safe.

The following advice will help to slow the spread of Coronavirus (COVID-19) and keep you, your friends, family, and community safe.

If you get symptoms of Coronavirus:

·         Loss of taste or smell,

·         A continuous cough or 

·         Fever (high temperature)

You must…

  1. 1. Self-isolate for 10 days and your household must isolate for 14 days

(follow self-isolation guidance:

         2. Book a test on the first day of your symptoms.

You can apply for a test online:

Or call 119 for free between 7am and 11pm. 

People with hearing or speech difficulties can call 18001 119

Tests take place at drive through testing centres or can be posted to your home.

If you choose a home testing kit, a video to show you how to take the test can be found here: 

        3. If your test is negative, no further action is needed and you and your household can stop isolating, providing there are no new symptoms of coronavirus.  

  1. 4. If you test positive you will be contacted by a contact tracer from the NHS Wales Test, Trace, Protect Service.

·         You will be asked to share the details of people you have been in close contact with up to 2 days before your symptoms started.

·         The contact tracer will give you advice on what to do next.

·         A contact tracer will then get in touch with your close contacts. They will be told they have been in contact with someone who has tested positive for coronavirus, but your identity will not be revealed unless you have given your permission.

·         They will be given support and advised to self-isolate for 14 days from their last contact with you, and offered a test if they have symptoms.

Contact tracers do not monitor where you’ve been or what you’ve been doing. You will not be reported when giving information about your contacts and your movements. We only use the information to stop the spread of the virus.

Be Aware of Scammers

Contact from the NHS Wales Trace, Test, Protect service will only be from these official channels:  


·         Make any form of payment or purchase a product – a coronavirus test and advice from the service is free

·         Give out any of your bank details

·         Give out any passwords, PINs or set up any over the phone

·         Download any software to your computer or tablet

·         Dial a premium rate number to speak to anyone

If in any doubt, hang up or do not respond.

Protect yourself and others

Testing and contact tracing are only one way of preventing the spread of the virus. It is vital that we all continue to:

·         Always stay at least 2 metres apart from people you don’t live with. This also applies in the workplace: breaks, meetings and travel to and from work.

·         Catch coughs or sneeze into tissues, dispose of them and clean your hands as soon as possible

·         Wash your hands regularly for at least 20 seconds with soap and water, or use hand sanitiser

·         Do not touch your face unless you have thoroughly cleaned your hands

·         Regularly disinfect surfaces and objects at home and work#


·         Wear a three layer face covering when required or in enclosed spaces where social distancing is difficult

Anyone who has coronavirus symptoms should not go out, even if they are wearing a face covering.


Updated COVID-19 (Coronavirus) Information as of 16th March 2020 

In order to reduce the unnecessary risk to both patients and staff in light of the current situation regarding COVID-19 (Coronavirus), as of Monday the 16th March, the practice will be sending all repeat prescriptions for patient collection from their preferred chemist.  To ensure patients receive their medication without disruption, please contact the practice on 01443 875131 to provide us with your preferred chemist option.

Thank you for your cooperation.

Surgery Announcement in relation to COVID- 19  (Coronavirus)

To minimise any risk of exposure to coronavirus, from Friday 13th March 2020 until further notice; we have changed our appointment system.

A decision has been made by the practice to cancel all routine and pre booked appointments. 

Patients requesting appointments will be appropriately sign posted to allied health care professionals or triaged by a member of our clinical team. 

These measures have been put in place to ensure we are offering appropriate services to the patients of Sunnybank Health Centre, whilst minimising any risk to both patients and staff.

Current UK Government guidance is that patients suffering with new onset persistent cough and / or high temperature (over 37.8 degrees) should self-isolate for 7 days.  Should your symptoms worsen during this time, continue to isolate and ring NHS 111 for further advice.

We hope you will see our measures as a positive step and understand that these are in place in order to minimise transmission of coronavirus in the community.

We are very grateful for your understanding and co operation.  As you will appreciate, this is a developing situation and we will keep you updated on any further measures we will inevitably need to put in place.

Sunnybank Health Centre

Welcome to Sunnybank Health Centre

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription.  Comments and suggestions are always a great way of helping us continue to enhance the way we look after you, should you wish to leave any comments or suggestions, we would be happy for you to contact the practice to discuss your feedback.

Access & Facilities

Sunnybank Health Centre is conveniently located at Bryn Road, Cefn Fforest. There is ample car parking space in the car park at the front of the building. Wheelchair access to the building is via a ramp near the front entrance. A patients' WC is provided near the front entrance and is suitable for disabled access. If access proves difficult to any of our disabled patients we would be happy to consider any suggestions for improvement.

Sunnybank Health Centre has installed a portable hearing loop for patients with hearing problems. If you need to use this loop please ask at the reception and the receptionist will arrange this for you.

(Site updated 06/07/2021)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
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