Urgent message for patients 11/11/21

Unfortunately our computer systems are down as of this morning.  We are working hard to get this up and running as soon as possible,  This is affecting multiple surgeries across the area.  Please bear with us while we work with the IT service to resolve this issue.  Thank you.

Be Kind

Ways of working throughout the NHS have changed, staff being in practice, supporting patients and providing services to patients has not. 

Whilst most patients are supportive of practice staff; sadly over recent months, the abuse practice staff face on a daily basis has dramatically increased.

As a practice, we would like to remind you that we do not tolerate abusive, threatening, harassing or violent behaviour towards any member of staff.  The practice operates a Zero Tolerance Policy which will be enforced.

Be kind to your practice staff.

Please take a moment to watch the video below.

"If I die it'll be your fault"

How do I know if I have COVID-19 and how do I get tested if I think I have COVID-19

Most people with Covid-19 have at least one of the three main symptoms which are:

  • High temperature: this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • A new, continuous cough: this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • Loss or change to your sense of smell or taste: this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal

Anyone displaying any of these three symptoms of COVID-19 should stay at home and self-isolate while making arrangements to be tested. If the test result is negative the person can return to their regular routine when they are well enough to do so.

Changes to self- isolation for household contacts (fully vaccinated and children aged five to 17)

Key messages:

If someone in your household has symptoms of coronavirus or has tested positive:

If you are fully vaccinated or under 18 (with the exception of children aged 0 – 4)

You must self-isolate and take a PCR test.  If your test is negative you can stop isolating.

If you are not fully vaccinated and 18 or older

You must self isolate for 10 days. You should get a PCR test on day 2 and day 8 even if these are negative you must continue to isolate for the full 10 days.

If you are a child under 5

If you are under 5 you do not have to isolate or take a test if you have been a contact of a positive case – household or other.


(Site updated 24/12/2021)
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